What is a good way to seek assistance from the PmWiki community, with the least possible waste of their time and effort and the quickest positive outcome for respondents?
When you have an issue with PmWiki, Cookbook? recipes, or the environment PmWiki is installed in, it is worthwhile to undertake some or all of the following preparations and precautions.
Since a query may relate to any, or all, of
the appropriate and accurate information will go a long way to isolating a cause and determining a solution
The next step is to reproduce the issue in a different environment if it is feasible.
Having done all of this, and being none the wiser about your issue (although probably somewhat wiser about PmWiki) you could
When making a request for help, feel free to
$EnableDiag flag for that page to allow helpers to examine your environment
All of these things will greatly assist and incentivise[1] those who wish to help you get to the nub of the problem without having to ask further probing questions.
If the issues turns out to be a software bug, performance issue, change request, enhancement or feature request the PmWiki Issue Tracking System (PITS) is where you register it.
Again, all the above pertinent information should be placed in the issue report to assist in its resolution.
Categories: Debugging System tools