=== Zopim Live Chat ===
Contributors: bencxr
Tags: widget, plugin, sidebar, page, admin, enhancement, livechat, chat, widget
Requires at least: 2.7
Tested up to: 2.9.2
Stable tag: 1.0.3

Visitors can chat with you directly by clicking on the Zopim Chat Bar. 

== Description ==

What if your website could talk? Zopim increases engagement between you and your visitors, by allowing them to chat with you! 
Great for improving interaction with your users and increasing the time they spend on your site. 

**Why use Zopim?**

* Installation happens in a flash - 60 seconds setup!

* Choose to reply to visitors via your favorite IM client or the high productivity Dashboard

* Know exactly who enters your site! The name and email is automatically detected if he is a Wordpress user. 

* Monitor visitors live as they surf, including their entry, location, history, current URL, repeat visitors etc

* Customize widget look and feel: themes, colours, positions, greeting message.

* Localise the widget to the language you want: English, Hebrew, Persian, Polish, Indonesian, Swedish, Bulgarian, Czech, Slovenian, Russian, Danish, Chinese, Croation, Thai, French, Dutch, Turkish, German, Faroese, Korean, Japanese.

* Access a high productivity Dashboard: with saved chat history, templated messages, visitor prioritization, Q & A, smart responder

== Changelog ==

= 1.0.3 =
* Maintenance update: New line bugfixes.

= 1.0.2 =
* Maintenance update: More curl robustness enhancements.

= 1.0.1 =
* Maintenance update: More robust connectivity, CURL errors caught
* Note: PHP Curl is required (and has always been).

= 1.0 =
* Stability update: Official Plugin Launched

= 0.6.1 =
* Update: Launched with improved signup process and minor cosmetic fixes.

= 0.6.0 =
* UI fix: Improved account management page.

= 0.5.0 =

* Feature: Push surveys and questions to the visitor.
* Bugfix: In-plugin dashboard will be hidden in full screen mode.

= 0.4.0 =

* Feature: Provide customer service through your favourite IM client (MSN, GTalk, Yahoo, AIM)
* Feature: You can access the dashboard in full screen!

= 0.3.0 =

* Feature: Connect to Zopim servers using 256-bit industry standard SSL for increased security!
* Feature: You can experiment with customizing the widget even without an account.
* Feature: Change the automatic messages displayed on the widget when it first loads, and depending on your online status.
* Feature: Customize the language of the widget.
* Bugfix: Positioning customization now works properly.

= 0.2.0 =

* Feature: Live Visitor Analytics (page your users are on, webpaths, length of stay, repeat visits and much more!)
* Feature: Create an account directly in the plugin.
* Feature: Rank Visitors by priority of importance.

= 0.1.0 =

* Feature: Add the Zopim live chat widget to your site!
* Feature: Customize look and feel of the widget, including themes and color!
* Feature: Use wordpress user information to populate visitor data in the plugin.

== Screenshots ==

1. Chat window on your website
2. Typical usage session in the dashboard
3. Account Configuration
4. Styling and customiation

== Frequently Asked Questions ==

= Do I have to install any software on my server to get this working? =

Not at all! Zopim is a hosted livechat service. Simply configure the plugin and you're done!

= Which web browsers work best with this plugin =

Though designed to work on most browsers, Zopim works best in the following environment: IE 6 or later (PC), Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac).

= I managed to install the plugin but cannot link up to Zopim. Why? =
Most likely PHP Curl is not installed or configured properly. Please request your server administrator to enable the PHP CURL extension (see http://www.php.net/manual/en/book.curl.php for details). 

Alternatively, you can also manually include the script in the footer file ("wp-content/themes/default/footer.php" in your wordpress installation). 

= Is it free to use? =

The plugin comes with a free plan specially tailored for Wordpress users. Power users can purchase upgrade options anytime. 

= Its just not working for me! HELP! =

Dont worry!! We are happy to assist! Just come on down to our site at http://www.zopim.com or leave an email for us at wordpress@zopim.com and we will help you with installation. 

== Usage ==

After enabling the plug in, head on to the widget customization page to change settings and integrate it's look and feel with your site. When done, enable it by visiting the account configuration page and completing the instant signup process. 

== Installation ==

*Server Requirements:* PHP4 or PHP5 with PHP Curl installed. 
*Wordpress versions:* Wordpress 2.7 and up.